🚚 Shipping Policy
Effective Date: OCT 2026
Thank you for shopping with Detoxinveda. We are committed to delivering your order safely and efficiently.
1️⃣ Order Processing
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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You will receive an order confirmation email immediately after placing your order.
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Once dispatched, a tracking ID will be shared via email/SMS.
If we experience high order volumes or unexpected delays, we will inform you promptly.
2️⃣ Delivery Timelines
Estimated delivery timelines after dispatch:
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Metro Cities: 2–4 business days
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Tier 2 & Tier 3 Cities: 3–7 business days
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Remote Areas: 5–10 business days
Delivery times are estimates and may vary depending on courier partner and location.
3️⃣ Shipping Charges
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We offer Free Shipping across India on all prepaid orders.
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A flat shipping fee of upto ₹90 may apply, which will be shown at checkout before payment.
Shipping charges, if applicable, are non-refundable.
4️⃣ Shipping Locations
Currently, Detoxinveda ships across India.
For bulk or special delivery requests, please contact:
📧 support@detoxinveda.com
5️⃣ Order Tracking
After dispatch, you will receive:
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Courier partner name
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Tracking number
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Tracking link
You can track your order using the provided link.
6️⃣ Delivery Issues
Please ensure your shipping address and contact number are accurate while placing the order.
Detoxinveda is not responsible for delays or non-delivery due to:
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Incorrect address provided by customer
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Customer unavailable at time of delivery
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Refusal to accept delivery
If a package is returned due to incorrect details, re-shipping charges may apply.
7️⃣ Damaged or Tampered Packages
If you receive a damaged or tampered package:
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Do not accept the parcel OR
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Record an unboxing video clearly showing the issue
Notify us within 48 hours of delivery at:
📧 support@detoxinveda.com
Failure to report within this timeframe may result in rejection of claim.
8️⃣ Delays Beyond Control
Delivery timelines may be affected by:
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Weather conditions
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Natural disasters
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Government restrictions
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Courier partner operational issues
Detoxinveda shall not be liable for delays beyond our control.
📞 Contact Information
For any shipping-related queries:
Detoxinveda
📧 detoxinveda@gmail.com
📍 Delhi/India
For return or refund requests, please see our Return & Refund Policy.